The #1 mobile app platform worldwide
Posts tagged mobile commerce facts
3 Trends Shaping Mobile Commerce
Jul 22nd
A new study finds 32% of all online purchases are made over mobile devices.
Businesses in a variety of industries are looking for solutions to help them segue into the mobile-dominated world.
Mobile technology developments have steadily been increasing over the past few years, and several small businesses are making mobile commerce their number one priority. Small businesses are implementing various tactics to transition into the mobile world.
1. Small Business Mobile Adoption Increasing
According to Drew Lewis, who runs marketing and management for Leaf, “With the ever-growing adoption of PayPal, Square and other big players, we are beginning to see mobile commerce alternatives find their way into the hands of small businesses.”
Other marketing experts and leaders in the industry spoke up about the current mobile commerce trends and how it will shape the landscape and the things companies are doing to stay in the game. One main trend was the rapid rate in which small businesses were increasing the adoption of mobile technology. This presents a huge opportunity for SMBs to connect with their customers where they are 24/7.
2. Optimized POS Experiences
James Van Arsdale III, director of user experience for commerce solutions provider WebLinc, said that a company’s ability to optimize the customer experience across all channels will drive its m-commerce (mobile commerce) to success, no matter whether they are dealing with emails, social media, websites, or something else entirely.
Major retail companies have begun to adapt to the new age of mobile commerce, by introducing point-of-sale devices (POS) in their stores, which often correspond with apps and make transactions simpler for customers. Many are even using tablets and smart phones in their stores to take orders, ring up purchase, accept payments, scan member cards and more.
3. Branded Mobile Apps
Another way small businesses are adapting to mobile commerce is through branded mobile apps. These apps drive customer engagement and sales, but do have a downside if developed incorrectly – often the cost outweighs the benefits when it comes to conversion rates. As mobile apps continue to rapidly improve and decline in cost to develop from using services like Bizness Apps — more and more small businesses will look to create branded mobile app offerings for customers to quickly make purchases from their devices.
In addition, mobile analytics firm Flurry measured overall time spent on U.S. iOS and Android devices to find that app usage now takes up 86% of mobile time spent. That’s up from an 80% share in 2013. Growing app usage comes at the expense of the mobile Web, which now makes up just 14% of mobile time spent. In total, the average U.S. mobile user spent 2 hours and 42 minutes per day on their device.
Mobile commerce is quickly changing the way customers interact with every business of every size. In today’s world not going mobile is simply not an option. Small businesses should always adapt and change to their customers needs, which now require mobile optimized experiences more than ever.
4 Mobile Commerce Facts that Will Make You Want In
Oct 7th
Mobile commerce may seem like a cool extra channel for generating sales, until you learn more about it. Then you see that it’s quickly becoming the main channel for generating sales online and connecting with customers. In fact, if trends continue, there may come a day when m-commerce is referred to more simply as just “commerce.”
Okay, that’s overselling it. But m-commerce is a big deal, and we’ve got four facts to back that claim up. Read on, but be warned – once you hear more, you’re going to want in. The opportunities are just too darn tasty.
1. Mobile commerce will reach almost $40 billion by the end of the year
Wow. Is that for real?
Yes. Yes it is.
Mobile commerce is a massive, booming market, and it’s increasing all the time. If your business doesn’t have a piece of it, you may be losing total market share as others arrive to the party ahead of you.
And it’s a pretty big party.
2. Everyone has a mobile device
And not just that, a huge amount of people have smartphones (roughly half of adults in the U.S.). This means that you’re not addressing a small slice of the market when you invest in m-commerce, you’re addressing the majority of the market.
Again, these trends show that m-commerce is not an extra, supplemental channel for producing sales, but one that is fast-becoming the central channel in the digital marketplace. Of course, not all products and industries are impacted by this fact equally, but if you haven’t checked out the data for your business recently, it’s high time you did.
3. If you offer “store mode,” customer engagement increases fivefold.
Yep, engagement is five times higher if your app has store mode. Even when people visit your location in person, they’re still visiting you on mobile. You just can’t get away from it. It’s everywhere. Literally. But there’s good news:
It’s a huge opportunity!
If your customers love mobile, then it pays for you to love mobile as well. And facts like this show just how much it pays. Your mobile dollar can go very far indeed.
4. Some shoppers only use mobile devices
This is the most compelling fact, in our opinion. Some shoppers can’t be reached on desktop devices anymore – they only connect via mobile. If you haven’t gone mobile, these customers are simply on another planet from you.
